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Our Terms, Your Rights, Clearly Stated

sg7771com sets out its legal terms so you know exactly where you stand when you open an account, make a deposit via GCash, Maya, or InstaPay, and use any part of the platform.

Account TermsPrivacy PolicyCookie UseEligibility RulesData Rights
sg7771com Our Terms, Your Rights, Clearly Stated
REACH US DIRECTLY

How to Contact Us on Legal Matters

For anything covered by our legal terms — from data-access requests to account disputes — these are the channels that go directly to our compliance and support teams. Using the right channel means a faster response to policy-related questions.

Team online

Live Chat

Open live chat from your account dashboard. This is the quickest route for account-level legal questions, including identity-verification status and transaction disputes.

Email Support

Send detailed data-access or account-closure requests by email. Include your registered account name and the payment method on file — GCash, Maya, or InstaPay — so we can locate your record promptly.

Help Centre

Our Help Centre carries the current versions of our Terms of Use, Privacy Policy, and Cookie Policy. Check there first for policy wording before raising a dispute through live chat or email.

ACCOUNT SECURITY

How We Handle Your Data and Account Access

Our approach to data, cookies, and account security is built around the minimum-necessary principle: we collect what we need to run your account and nothing extra. Here is what that looks like in practice across the four areas that matter most to you.

Data Handling

Personal data collected at registration — name, contact details, and the payment method you link, whether GCash, Maya, or InstaPay — is used only for account operation, identity checks, and transaction processing.

Cookie Use

We use session cookies to keep you logged in across pages and analytics cookies to understand how our mobile lobby is used. You can manage cookie preferences through your browser settings at any time.

Account Security

Every login triggers an OTP sent to your registered mobile number. Changing your linked e-wallet — for example, switching from Maya to GCash — requires re-verification before the new payment method is activated on your account.

Data Retention and Requests

We retain account and transaction records for the period required by applicable law. You may request a copy of your data or ask for account closure at any time by contacting our support team via live chat or email.

Legal and Policy Questions Answered

These are the questions our account holders ask most often about their rights, our data practices, and how our legal terms apply to their accounts in the Philippines.

Account access depends on local law and is available only where local law permits. You must meet the eligibility requirements in your jurisdiction and provide accurate identity and payment details at registration.

Contact our support team via live chat or email, include your registered account name and linked payment method — GCash, Maya, or InstaPay — and we will process your data-access request in line with applicable law.

Yes. Send a closure request through live chat or email. We will close your account and remove personal data that is not required to be retained under applicable law within the period set by our retention policy.

Transaction records tied to your GCash, Maya, or InstaPay deposits and withdrawals are retained for the legally required period even after account closure. You may request a copy before or after closing your account.

We publish all term changes on this page with a clear notice date. If you continue using the platform after the effective date, that constitutes your acceptance of the revised terms.

Where a mandatory local law provision applies to your account in the Philippines, that local law prevails over any conflicting clause in our terms. Contact support if you need clarification on how a specific term applies to you.
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Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.